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A C D E F H I L M N O P R S T U W

• I'm trying to enter a license key and get an error that the key is already in use.
  "Already in use" error after entering license key. Our store licenses may only be used in one store. If you uninstall a module from a store, ...
• I didn't receive my license key
  License keys are automatically sent after a transaction is complete. Apart from times we withhold a key due to the use of anonymous email addresses ...
• I'm moving to new server or host. Is there anything I need to do before moving?
  Things to consider before moving your store. If you are copying over the entire store, including all the data and script files, then all your modules ...
• I installed Coupon Manager, but the coupon prompt is not appearing.
  Coupon prompt is missing. If using the standard MMUI look and feel module, you must modify your mmui.mv per the instructions in mmuiinstall.txt before the coupon ...
• Installing Coupon Manager
  Step-by-step instructions for installing Coupon Manager. DEN_COUPON.mv is a standard Merchant module. 1) In your mall, go to Modules > Add Module 2) Upload DEN_COUPON.mv, and click Add. 3) ...
• Including shipping in the export
  The SHIPVIA field is not being brought into MOM. The shipping will be mapped automatically if you use the following codes for the shipping methods ...
• Installation Troubleshooting Tips
  I'm getting errors clicking on a download link. What are the most common causes? The majority of installation issues are configuration problems resulting in one ...
• Is it possible to display a download "splash" screen, i.e. an HTML page that displays before the download begins?
  This can be done by creating a new download.php script, and renaming the original to download2.php. - Save the script below as a download.php. Edit the ...
• I switched payment modules and the download links are no longer working.
  In the Soft Goods Global Settings tab, check the box for the new payment module next to "Approved payment modules". If a payment module is ...
• I'm attempting to do this: %begin_if2|len('%prodtoken^|002|%')|% stuff to show if it's there %end_if% But it generates an error. What might the problem be?
  (2004/07/22)The problem is almost certainly being caused by "special" characters (such as /,', ", etc.) in the contents of the %prodtoken^. Since the prodtoken token ...
• I would like to be able to have my category results be numbered using a numbered list.
  (2004/06/03)I would like to be able to have my category results be numbered using a numbered list. A: The product "number" itself (i.e. the order ...
• I would like to add a "rollover" effect to my "add to basket" button. I have the javascript to do it but how do I access the "add to basket" button since I'm displaying it with the token %prodadd%?
  (2004/03/24)What you would need to do is replace the %prodadd% with the html for the button. The token %prodadd% results in two form fields ...
• I would like to format the links displayed by the %paging% token in the "Search Friendly Links" format from Copernicus. Is this possible?
  (2004/03/05)I would like to format the links displayed by the %paging% token in the "Search Friendly Links" format from Copernicus. Is this possible? A: ...
• Is it possible to display a product which is randomly selected from a category?
  (2004/02/27)Yes. I have added the token %catprod|field|catcode|##|% to the module. It is used in the exact same manner as the token is used in ...
• I'm using the "List with Quantity" template which adds all of the products to the basket at once. I put an "add to basket" button for each product but I would like to hide the "add to basket" button that displays below the products. How can I do this?
  (2003/12/22)Try this (untested, but looking at the code, it should work). Put html comments around the %prodaddall% token in the main template: <!--%prodaddall%--> Then put: <input type="hidden" name="CTGYAction2" ...
• I'm using the %attrqtybox|xx|% feature for some of my products but the products are not being added to the basket correctly. Any ideas?
  (2003/12/11)The attribute quantity feature (i.e. use of the %attrqtbox token) will not work with attribute templates due to the fact that when the attribute template ...
• I would like to use two %prodaddall% tokens on my "List with Quantity" template (one at the top and one at the bottom) but when I try this, I get an error message, "Unknown Screen". Can I do what I'm after?
  (2003/11/14)It turns out that having two %prodaddall% tokens can be an issue. What you can do to work around it is to replace one ...
• I have the category template as my products and there are 2 products which should be purchased together.Whenever a customer adds one of the products I want the system to get back to the category page and show only the attributes and the quantity box for the products that is not added, I want to show them they have one product added and give them the option to add the other product.
  (2003/11/06) There is a set of conditional tokens: %begin_notinbasket%....%end_notinbasket% which will display it's contents only if the the product is NOT currently in the basket. So, you ...
• I am trying to have a table display if there is or is not a category footer (and same deal for the header).
  (2003/09/16) The database field is actually saved by the UI module. If you have the OpenUI installed, it would be: %begin_if|len(OUI_Categories.d.footer)|% <table width="568" border="0" ...
• I would like to use the "attribute quantity" feature that you recently added to the module to let my customers select quantities for each attribute. However, instead of text fields, I would like to use drop down lists so that they can select the quantities. Can this be done?
  (2003/08/30)I modified the module so that you can do this. Here's how to go about it: To the "Attributes main template" area of the template ...
• I have a checkbox attribute that I want to default as checked. I normally would use a VMod, but can't with Cat page templates. Do you have any ideas how I could do this with your module?
  (2003/08/17)I updated the module so that that you can use the %var|expressioin|% and %begin_if|expression|% tokens in the attribute areas. To accomplish what you're after ...
• I would like to have quantity boxes for my attributes so customers can select a quantitiy for each one rather than having to add the same product several times. For example, I sell fishing flies in different sizes and I would like my customers to be able to go to a product page and enter the quantity that they want for each size. Can I do this?
  (2003/08/08) I added the capability to do this. You can now use the token %attrqtybox|xxx|% (where xxx is the starting quantity to display in ...
• Is it possible to modify the contents of the "select" type attibutes?
  The latest version of the Product Page Templates module has the ability to modify the contents of "select" type attributes. On the template's "attributes" tab, there ...
• I would like to have my attributes display differently within a single product depending on the attribute. For example, I would like the first "select" type attribute to have a default of <Select One> but only the first one.
  (2004/09/01)You can use conditionals in the attribute fields to display different attribute tokens depending on hte attribute. You can test on the attribute database ...
• I'm not displaying the attributes on my product page so I'm not using the %attributes% token. However, I want the customer to be prompted to select the attributes when they add the product to their basket, but it isnt' working. How can I do that?
  (2004/08/20)The module assumes that you are displaying the attributes on the Product Page and so doesn't prompt for attributes. To fix this, add, to ...
• Is it possible to display the attribute prompt as the default message for "select" type attributes?
  (2004/03/10)This can be done by replacing the %fields% token in the "select" type attribute with: %fields|<%prompt%>|% Thanks to David Singerman (http://www.1stergo.com) for the tip. ...
• Is it possible to have the module default to showing more than 10 templates at a time?
  (2004/02/19)Yes, enter the number you want it to default to into the "display count" field (where the "10" is currently) and click on "update". ...
• I'm running into problems in that some of my tokens are not being processed correctly. For example, I'm trying to do this: %begin_if|%module|modcode:position%|% ... %end_if%but it just generates errors or the %module simply shows up on the page. What could be wrong?
  (2004/02/19)One common cause for this sort of error is the "order" in which tokens are processed. For example, in the instance above, the %module|modcode:position|% token ...
• In the PROD TEMPLATE, is there a way to use tokens in the "Add to Basket alt:"
  (2004/02/11)Nope. However, you could achieve something equally as effective (I think) by taking out the token and replacing it with the html. The ...
• I am unable to find tokens for the following fields in the Product Page. Product Display Header: Product Display Footer: Sub-Global Header: Sub-Global Footer:
  (2004/02/04)There is no token for the "sub-global header" and "sub-global footer" per-se. But you can display them with: %var|OUI_Products2.d.GLOBHEAD|% %var|OUI_Products2.d.GLOBFOOT|% The token for product header and footer ...
• I'd like to display my attribute options with their own "add to basket" button. Something like: product1 color1 <add to basket> color2 <add to basket> attribute2 color1 <add to basket> color2 <add to basket>Is this possible?
  (2004/01/08)Yes! There are tokens in the module that will let you add that "add to basket" button. There is a caveat though. The attributes ...
• I'm using the %attrqtybox|xx|% feature for some of my products but the products are not being added to the basket correctly. Any ideas?
  (2003/12/11)The attribute quantity feature (i.e. use of the %attrqtbox token) will not work with attribute templates due to the fact that when the attribute template ...
• I would like to control the size of the text and memo fields in my attributes. How?
  (2003/12/08)This feature is built into the module. It is accomplished by replacing the %fields% token in the "text" and "memo" type attribute templates with variations ...
• I would like to use a token within another token, such as: %begin_if|%module|mymod|1|%|% stuf %end_if% But this isn't working correctly. Why?
  (2003/11/19)The problem lies in the order in which the tokens are being processed. The %module token is processed AFTER the %begin_if token, so when ...
• I would like to use the %begin_if|expression|% token to dispaly something if the product has a value in a field stored in the Additional Fields Manager (http://vikingcoders.com/go.mv?ID=DEN_PRODFIELDS). How can I go about it?
  (2003/10/28)I think I worked out a way: The Additional Product Fields Manager's token (once registered on the "third party tokens" tab) to display a field is ...
• I'm using your Affiliate Manager module and I would like to display some text only if the customer followed a particular affiliate's referral link. How can I do that?
  (2003/09/16)Try this. Add the following conditional around the text you want to display (where thecode is the affiliate's code you want to display the text ...
• I would like to use the "attribute quantity" feature that you recently added to the module to let my customers select quantities for each attribute. However, instead of text fields, I would like to use drop down lists so that they can select the quantities. Can this be done?
  (2003/08/30)I modified the module so that you can do this. Here's how to go about it: To the "Attributes main template" area of the template ...
• Is there a token I can us to display the fonts as I set them in admin?
  (2003/08/25)You can access the variables directly using the %var| token. If you're using the OpenUI: %var|OUI_Store.d.nav_bg|% (background color of the navigation bar) %var|OUI_Store.d.body_font|% (body font ...
• I am attempting to use a token from a third party module in the "Product template" area but it's not working. What might be causing this?
  (2003/08/25)The usual problem is not using the %beginform%...%endform% tokens in the template. These define the beginning and ending of the html form. If they ...
• I have a checkbox attribute that I want to default as checked. I normally would use a VMod, but can't with Cat page templates. Do you have any ideas how I could do this with your module?
  (2003/08/17)I updated the module so that that you can use the %var|expressioin|% and %begin_if|expression|% tokens in the attribute areas. To accomplish what you're after ...
• I would like to have quantity boxes for my attributes so customers can select a quantitiy for each one rather than having to add the same product several times. For example, I sell fishing flies in different sizes and I would like my customers to be able to go to a product page and enter the quantity that they want for each size. Can I do this?
  (2003/08/08) Added the capability to do this. You can now use the token %attrqtybox|xxx|% (where xxx is the starting quantity to display in the ...
• I would like to customize the titles for my Product pages. How can I do this?
  (2003/08/08)I have updated the module so that it uses the OpenUI "browser title" settings (on the "OpenUI Titles" tab) for the product. ...
• Is it possible to use the OpenUI's tokens in this module's templates?
  (2003/07/11)I have added this feature to the module (version 4.73c compiled, 4.71 uncompiled). Note that if you're going to use OpenUI tokens in the ...
• Is there any way to introduce additional product images?
  (2003/07/11)This can be done by adding html to the templates using tokens. For example, if you had additional images for a product named after ...
• I recently changed the %prodnameL% token in the Category Page Templates module with my own html so that I could add an image title:<a href="merchant.mvc?Screen=PROD&Product_Code=%prodcode%" title="%prodname% %catname%">%prodname%</a> However, now the %next% and %previous% tokens aren't working in the Product Page Templates module (i.e. they are not appearing).
  (2003/06/16)In order for the Product Page Templates module to know which product it is displaying iwth respect to the other products in the category it ...
• I have a module which shows the price for an attribute automatically in the attribute box (so I don't have to manually code each one). However it doesn't appear to be compatible. Can I do this with the template modules?
  (2003/06/16)Yes. You can add the price in there using a token. For example, to display the price in the prompt/label for the radio options, ...
• I pay my affiliates with gift certificates from your Gift Certificate Manager module. I would like to give my affiliates the ability to view the certificates that they received for payment is this possible?
    (You can find the Gift Certificate Manager module here ).  Yes, as of version 4.33c, the Affiliate Manager  - Affiliate Login, module will display an ...
• Is it possible to associate the affiliate with the customer's account, rather than a cookie on their computer? If they delete their cookie I'd like some way to still have them associated with the affiliate.
  (2004/11/02)There is an option on the module's "options" tab for "Associate with Customer id?". If this option is selected, the affiliate will be associated ...
• Is it possible to display a prompt for the Affiliate referral on the Phone Order Manager page?
  (2004/11/02)Yes. Register the Affiliate Manager on the Phone Order Manager's "third party tokens" tab (for simplicity, use "BROK_AFFILIATES" for both the "module code" and ...
• I'm using the Other Page Templates module (http://vikingcoders.com/go.mv?ID=BROK_PAGETEMPLATES) and I would like to display the "Login Header", "Login Footer", "Account Header", and "Account Footer" on the customer login and account pages for affiliates signing up to be affiliates. How do I do this
  (2004/11/02)I'm using the Other Page Templates module (http://vikingcoders.com/go.mv?ID=BROK_PAGETEMPLATES) and I would like to display the "Login Header", "Login Footer", "Account Header", and "Account Footer" on ...
• I would like to display the affiliate information, such as the code, in the merchant notification email.
  2003/12/04)If the Merchant notification email module that you're using can use OpenUI tokens (such as the OpenUI's own Merchant Notification Email module), then you can ...
• I would like to configure things so that every time a customer visits via a new affiliate link they are associated with that affiliate (instead of the association lasting until the retention period has expired). Can I do that?
  (2003/11/30)I have added this as an option to the module. On the "options" tab, there is now an option for "New referrals break retention?". ...
• I would like to configure the module so that some affliate's have their retention broken, but only by some other particular affiliates. I.e. I have several affiliates which belong to the same organization, I would like to configure the module so that if a customer comes from any of those affiliates, they become associated with them (instead of just staying associated with the first who's link they use).
  (2003/11/30)I have added this an option for each affiliate. On the individual affilate configuration screens there is a field, "Retention switched for affiliates: (code1|code2|code3|etc.)". ...
• I would like to base my affiliate codes on the affiliate's name. Can I do this?
  (2003/11/30)I have modified the module to permit the use of tokens in the "Template for generated codes:" field (on the "New Affiliate Sign-Up" tab). ...
• Is it possible to specify a redirection url in the referral url itself?
  You can specify a url with the variable &RU=url. So to redirect a particular affiliate's referrals to a specific url you could do something ...
• is there a way to change the font color for a required field "question" (i.e.: %requrl%) on the affiliate application "second" page when left blank?
  There is now.  I just added some global variables to the module which are set to 1 if a required field is not filled.  You ...
• Is there any way to remove characters like hard-returns and quotation marks from the exported data?
  Q (2004/01/15): Is there any way to remove characters like hard-returns and quotation marks from the exported data? A: There is a field for ...
• I would like to base the exported file name on the date or the batch name. Can I do this?
  Q (2003/12/01): I would like to base the exported file name on the date or the batch name. Can I do this? A: I have ...
• I would like, filter by date. Is this possible?
  This is possible, albeit a bit difficult to do.Many people incorrectly attempt something like the following:(this code will NOT work)((%orderdate% GE '1/1/2006') AND (%orderdate% LE ...
• I am using the token (and some html) %shippingdescription2% in the "Order Details page main template" to displayany additional shipping that might be in the order. However, if there is none, the module still displays the table tags in my html. Can I keep this from happening?
  (2004/11/12)I have added some conditional tokens: %begin_if_ordershipping|#|%...%end_if_ordershipping% %begin_if_ordercharge|#|%...%end_if_ordercharge% %begin_if_ordertax|#|%...%end_if_ordertax% which will display their content only if there is a shipping, charge, or tax corresponding to the #. ...
• I'm a module developer and I want to be able to update the order status by calling a function in your module. Is there a function for that?
  (2004/10/01)here is now. The current version has two functions: UpdateOrderStatus(OrderId,StatusType,TrackingType,TrackingNumber,field1,field2,field3,note1,note2,override,sendmail) UpdateItemStatus(LineId,StatusType) which can be MvDONE to update the order and order item status (and other information). In the ...
• I'd like to display a "logout" link to customers on the order status pages. Is there any way to do this?
  (2004/09/14)There is no particular token available to display a logout link to the customer. However, if you're using the "template formatting" option, you can add ...
• I'd like to display the Merchant admin user and time of the last status change. Possible?
  (2004/09/10)I have added this feature to the module. The module now logs these two items whenever the status is changed and there are options ...
• I'd like to display the Order Status data in the notification email and/or on the invoice page. Is this possible?
  (2004/07/29)There are two ways to go about it: 1) To display a field from the StatusOrders database: if you're using the OpenUI notification email, add %OUI% ...
• In our store it often happens that orders are only partially shipped. A single item might have 20 shipped and 20 backordered. Is it possible to assign a single item several statuses?
  (2004/07/08)It isn't possible in the module to give a single ordered item more than one status. The way that most merchants handle this situation is ...
• I have the OUI installed and I'm attempting to display the Order Status link in the navigation bar but it isn't working. Why?
  (2003/08/22)Until the version released today, the module was not compatible with the latest versions of the OpenUI's alternate "Navigation Bar Settings". With this update, the ...
• Is it possible to add a search field to the Order Status page when using template formatting?
  (2003/07/21) Yes, there are tokens available to add this functionality. All of these must appear between the %beginform% and %endform% tokens in the main ...
• Is there a new FedEx tracking number?
  Yes, there is a new FedEx tracking link. To change the tracking URL we will need to delete the old FedEx tracking type and reenter it ...
• In previous versions of the module I could enter addresses that were missing elements otherwise required during normal Merchant checkout (such as a shipping email address) but now I am returned to the OINF screen to provide missing information.
  A recent update to the module had modified it so that it would save the customer information as part of the "process order" button's functionality. ...
• I do not want all users of the module to be able to change the product price and/or quantity while taking orders. How do I do this?
  To change the field that displays the product price in the basket to a "non editable" field change the %prodpricebox% token to %prodpriceF%. ...
• Is there a token similar to %basketprice_nochange% for the tax and shipping prices. Looking to have the boxes not be editable unless under a specific login.
  There isn't. However, you can accmplish the same thing by adding a conditional to the POM template to display the editable field only if ...
• I would like to configure Phone Order Manager so that I can copy entire orders into the basket to make "re-ordering" easier. Can I do this?
  This is possible (and relatively simple) if you're using our Order Status Manager.Here's how to go about setting it up:On the Phone Order Manager's "Third ...
• Is it possible to enter items into the basket which are not in Merchant's databases, such as auction items?
  Yes, there are tokens that can be used in the "main template" so that a "section" of the Phone Order Manager page can be dedicated ...
• Is there any way to add a negative number to the basket total, for example, to give a discount to a customer?
  Yes, you can do this with the "special items" feature (described here ). It will let you add an item to the basket which has ...
• Is it possible to display a link in Phone Order Manager which will add a product to the basket or bring up the Product Search window with results for a particular search term? For example, I'd like to be able to see all results for "certs".
  Yes it is possible. If you want a link to a single particular product (in this example, it  will find the product "crazy" and add it ...
• I am looking for a module that will allow me to use my phone order manager and while in that process be able to hit a link or button that will put the exact last order back into the system from the customers last order.
  There isn't any module particularly for this.  However, if you're using our Order Status Manager module to track the status of your orders and ...
• Is there any way to look up a customer's previous order information?
  Yes, if you're using our Order Status Manager module to track the status of your orders. When using Phone Order Manager, if you search ...
• I have the module configured but the search does not appear to be returning the correct search results. Any ideas?
  (2004/07/22)There are several possible reasons for this: 1. Before the module will find any products you need to rebuild the database. Normally, this will ...
• I would like to sort my products by their price. Especially used with the ability to search by price range (explained below) this would be handy. How can I do this?
  (2003/11/19)In addition to the sorting methods discussed in the documentation, and below, there is an additional sort method that was added: %sort_priceup|x|% %sort_pricedown|x|% Which will sort by the ...
• Is it possible to suppress the search form on the results page?
  (2004/04/06)Yes. Place the conditional: %begin_if|(NOT g.Suppress) OR NOT len(g.Search_search)|%....%end_if% around the search form (i.e. around the %beginform%...%endform% and between the %beginform% and %endform% add the hidden field: <input ...
• Is it possible to restrict a search to a particular price range?
  (2004/03/11)Yes. The module can search for prices within a particular price range. To add this capability to the module, you need to use ...
• Is it possible to use search friendly links from Copernicus with Search Manager results including additional product fields manager?
  (2004/03/27)Yes. The following are examples that can be used. Be sure to include %OUI% at the VERY beginning of any field that you ...
• Is it possible to display the product links in the results without the "extra" variables in the URL?
  (2004/01/29)Yes, you can use the tokens: %prodnameSL% %prodcodeSL% %prodthumbSL% to display "simplified" versions of their corresponding links (%prodnameL%, %prodcodeL%, %prodthumbL%). ...
• Is it possible to create an html drop-down that allows the user to determine the state of the AND flag?I've tried something like this, but it doesn't seem to send the correct state to the server:<select name="Search_and"><option value="1">All of the words</option><option value="0">At least one of the words</select>
  My first thought is that it should work by substituting this html for the %and_opt% token in the search template. However, in that template, if ...
• I know that you can search one particular category in a static search form, but how would I go about searching multiple categories?
  (2003/11/11)I don't know how you're currently doing it so it is difficult to explain exactly how you would want to go about it. If ...
• I am using Adam Denning's Additional Product Fields Manager module but the search isn't finding the data in the additional fields.
  (2003/11/10)The first thing to try is rebuilding the database fields, making sure that you have the "Rebuild Additional Fields Data" option checked off before your ...
• I would like to make some checkboxes that essentially replace the search text box. in doing so, i would control the search terms. is there a way that i could make a text box that says "apple", and if they check it, and hit search, it will search my products for any that contain the word "apple", even if they don't type in any search terms themselves?
  (2003/11/06)Yes, you can add the field (this requires that the "use template formatting" option is being used): <input type="checkbox" name="Search_search" value="apple" /> to the search form ...
• I have a static search form. Is there any way to force the results to be sorted in a particular way?
  (2003/10/31) yes, add a field to the form: <input type="hidden" name="BrokSearch_sort" VALUE="name|up" /> to your form. This one will sort by name upwards. You can extrapolate ...
• I would like to conditionally display text on the search page. How can I do that?
  (2003/08/08)I added the tokens %begin_if|expression|%...%end_if% and %begin_notif|expression|%...%end_notif% which will display their contents only if the expression evaluates to true. So, for example, if you ...
• Integrating with OPT
  Integrating Gift Certificate Manager with Other Page Templates The Gift Certificate Manager needs to be registered on the template module's "third party tokens" tab. Aftering ...
• I am using OUISM and need to display the error messages returned by the Gift Certificate Manager. How can I do that?
  (2004/11/17)The module can now be registered with the OpenUI to display the error messages with a %module token. The "position" to use is "error". ...
• I have a module which collects data during checkout but when a customer clicks on "redeem" to redeem a certificatethe data collected by my module is lost. What's happenging and can I fix it?
  (2004/10/26)What's happening is that your module passes it's data from one checkout page to the next via hidden form fields. But the Gift Certificate Manager ...
• I'd like to be able to have my customers visit my site to view their certificate. How can I go about this?
  (2004/01/23)The module now has the capability to display the certificate on a page in your store. The page can be linked to with a ...
• Installation Instructions
  What are the steps for installing this Payment Module? To install the main module: 1. If you want to ftp the module file (BROK_XTRAFIELDS.mv) to your ...
• Importing Categories From a Flatfile
  What is a flatfile and how do I use it? The format for the flatfile is very simple: categorycode|categoryname|parentcode|active In this example, we have used the pipe character ...
• I'm having problems importing data for additional product fields.
  The following are the most common causes of problems importing. - The flat file is not formatted correctly. See the following section of the manual: http://vikingcoders.com/docs/docviewer.mv?Module_Code=DEN_PRODFIELDS#4 The file ...
• I want to be notified when this feature is used.
  You can enter your email address in the CC: field - you will receive the same email as the friend. ...
• I want to have the link in the email direct the recipient to the page that the customer clicked the "share it" link on. How do I do that?
  (2003/04/17)This feature was introduced in versions 4.11 (uncompiled) and 4.12c (compiled). After upgrading, a new token will be available: %storelink_screen% . Replace the current ...
• Is there a way to "Limit" the number of characters that can be entered into the "address" or any other field of the ACNT and OINF pages?
  (2004/11/01)Relatively simple. The token %ship_addr_box|xx|% simply adds a field: <input type="text" name="ShipAddress" VALUE="" size="xx" /> so to control the max number of characters the customer can enter, replace ...
• I'm using the %baskettotalallF% token on the OSEL screen but it is not displaying the correct total. Why?
  (2004/08/02)By "mistake" the default template in previous versions of the module had tokens, including %baskettotalallF% in the OSEL template which should not have been there. ...
• I'm designing checkout with OPT, and am wondering if there's any way to get the %prompt_foo% tokens to render different text? I don't want to simply replace them with HTML as I'd still like the form validation to work correctly (unfilled required fields appearing in red).
  (2004/04/23)Are you asking if it's possible for those fields to display some label other than the standard field label? They can't. To change ...
• I'm running into problems in that some of my tokens are not being processed correctly. For example, I'm trying to do this:%begin_if|%module|modcode:position%|%...%end_if%but it just generates errors or the %module simply shows up on the page. What could be wrong?
  (2004/03/3One common cause for this sort of error is the "order" in which tokens are processed. For example, in the instance above, the %module|modcode:position|% token ...
• Is it possible to display a "checkout" link on the basket page?
  (2004/01/15)Yes, you can do this by adding to the template: %begin_if|BasketList.d.cust_id|% Checkout %end_if% %begin_notif|BasketList.d.cust_id|% Checkout %end_notif% This will display a link to the customer information page if the customer is already logged ...
• Is it possible to display a "continue shopping" link on the basket page?
  (2004/01/15)es, you can do this by simply adding a link into the template. The exact form of the link will depend on what you ...
• I'm using the Affiliate Manager (http://vikingcoders.com/go.mv?ID=BROK_PAGETEMPLATES) and I would like to display the "Login Header", "Login Footer", "Account Header", and "Account Footer" on the customer login and account pages for affiliates signing up to be affiliates. How do I do this?
  (2004/11/02)This can be accomplished by adding tokens to the Other Page Templates template. Register the Affiliate Manager on the Other Page Template module's ...
• I have select and radio type attributes in my store and I'm tracking the inventory of each option. However, when all of the attributes are out of stock, the prompt for the attribute still displays but without any options (and an empty drop down list for "select" type attributes). Can this be fixed?
  (2005/01/04)In the latest version of the module, empty "select" type lists will not be displayed if all of the individual options are out of stock. ...
• Is it possible to display the inventory message for attributes? Most notably, for "select" and "Radio" type attributes? Is there any way to not display the attribute if it is out of stock?
  (2004/10/25)The latest version of the Inventory Manager provides this functionality. You can now display a message, right after the usual prompt, regarding the inventory. ...
• I'd like to display "in stock" for my products whenever their inventory level is above 0. Can this be done?
  (2004/09/21)Yes, create an "in stock" notification level which has a very high cutoff (i.e. higher than your inventory will ever be) such as 999999999 with ...
• Is there a "helper" function which I can MvDO with my script to retrieve and update Inventory data?
  (2004/09/09)Yes. The module contains a function which can be MvDOne for this: InventoryManager_process(task, product_id, attr_string, quantity) Where: 'product_id' is the product's id which you are retrieving data ...
• I just installed Inventory Manager and my inventory levels do not appear to be working. What am I doing wrong?
  A frequent configuration in this module error is assigning inventory levels incorrectly. Page 8 of the module's documentation has a description of how to enter ...
• I would like to have a box, when, if checked and the update button is clicked, 1 of the item would be added to the cart. I don't want the quantity box showing, but I can't seem to figure out how to make it work.
  (2004/09/29)The quantity field is displayed, as you know, with the token %prodqtybox%. To NOT display that field and instead have it automatically add a ...
• I switched the email format to "html" but now the link that is displayed in the email using the %listlink% token no longer works (i.e. the customer can no longer click on it and have their browser take them to the page). Why is that?
  (2004/06/30)The token displays only the url it does not add an html link. So the email client expects the contents to be in html ...
• Is it possible to add prdoucts in the basket to the wish list?
  (2004/06/09)Yes, the latest version will let you configure the module to display an "add to wish list" button for individual products in the basket as well ...
• I am using the List Manager and Inventory Manager together. However, the List Manager is showing items in the list that are out of stock in the Inventory Manager
  The fix for this is to add conditional tokens to the "Products Template" field of the various page templates. Use the conditional tokens:%begin_IM_forsale%%quantitybox%%else%Out ...
• Information required for installing UPS Custom Integration
  Here is the info we need to perform the custom integration:We will be installing the UPS Custom Integration into your "e-commerce enabled application" (aka. Miva ...
• Is it possible to have the "free shipping" for individual products show up as a coupon offsetting the shipping cost instead of as a $0.00 shipping method?
  It is indeed.There are several new fields (added in version 4.56) in the "Free shipping" section of the module's main admin page that permit ...
• Integration with Merchant Optimizer
  <div class="symptoms">Integrating the review form to work with Merchant Optimizer (using Product Page Templates)</div> Provided by a module user: The following combination of forms and tokens make ...
• I am integrating the reorder ability in Order Status mod for Merchant5. The only thing I can't get to work is the conditional for disallowing inactive products. I am using:<br> <br> %begin_if|Products.d.active|%<br> %quantity|001|%<br> %addtobasket%<br> %end_if%<br> %begin_if|NOT Products.d.active|%<br> NOT AVAIL<br> %end_if%<br> It is always showing NOT AVAIL even if the product is active.
  The problem with the %begin_if not working has to do with the way Merchant 5x works. In 4.x once the Products database was open and pointing to ...
• Is there a new FedEx tracking number?
  Yes, there is a new FedEx tracking link. To change the tracking URL we will need to delete the old FedEx tracking type and reenter it ...
• Is it possible to collect a note at checkout that will be associated with the order in admin?
  The module has the ability to prompt the customer for a note and other information at checkout. This data is saved and associated with the order so ...
• I need to temporarily deactivate my module. How can I do this?
  You will want to do this when you want to keep all of your module settings, but 'remove' the module from your store. This does ...
• I would like to ship my packages "grouped" by zip code. I.e. I have 10 products that are all sent from the same vendor and I would like to configure the module to ship these 10 products together when calculating shipping. Is this possible?
  There are now options on the category and product level "UPS Custom Integration" tabs. For the categories you can now select between:Ship in Separate Package ...
• Information required for installing UPS Custom 5
  Here is the info we need to perform the custom integration:We will be installing the UPS Custom Integration into your "e-commerce enabled application" (aka. Miva Merchant) and ...
• Is it possible to have the "free shipping" for individual products show up as a coupon offsetting the shipping cost instead of as a $0.00 shipping method?
  It is indeed.There are several new fields (added in version 4.56) in the "Free shipping" section of the module's main admin page that permit the user ...
• I have the UPS Custom Integration configured so that customers select on the OINF screen (customer information) whether or not their address is residential and commercial. If they select "commercial" they see the correct shipping in the shipping selection list but on the page after that (OPAY- Payment Information) they see the residential charge. Why?
  This is being caused by the Shipping Supermod module.  If you make that module inactive (by going to it's page under >Modules and unchecking the ...
• I have the Shipping Supermod installed and when I enable the insurance option for my shipping methods in the USPS Advanced module the methods acquired by the Shipping Supermod have the rates displayed in them (I can see the rates in admin) and the rates during checkout are not accurate.
  Here's a long winded explanation. To jump to the "workaround" go straight to the end.When the Shipping Supermod acquires methods it saves the name ...
• I am using your VC Attribute Templates (BROK_VC_ATTRIBUTES) module for Miva Merchant 5, but don't see a list of useable tokens. Is there a list available?
  This module implements the same functionality of our attribute templates in our 4.x modules. Here are the primary tokens. %rows% - Used in the main template ...
• I do not want all users of the module to be able to change the product price and/or quantity while taking orders. How do I do this?
  To change the field that displays the product price in the basket to a "non editable" field change the %prodpricebox% token to %prodpriceF%. ...
• Is it possible to display the inventory count, short message, etc. (from Merchant's inventory feature) on the product listing and basket pages?
  Yes, this can be accomplished by adding tokens to the templates that control what is displayed.The tokens that can be used in the "Product Listing ...
• Is it possible to sort the product in the "product listing" on the Product Search pop-up?
  This can be accomplished by adding tokens to the "Product Search Page template" screen (on the "Search Pages" tab in admin) that provide for ...
• Is it possible to control whether or not in-active products are displayed in the "Product Search" listing?
  Yes, there is a token that can be used in the "Product Search page template" template, between the %beginform% and %endform% tokens, that will ...
• I use the %stocklevel% token to display the inventory count of products listed in the "Search products" window but they are not matching the inventory count in Merchant admin. Why?
  Merchant's inventory feature provides a number of variables for each product portraying it's inventory status. The module currently uses the variable INV_AVAILABLE for the token %stocklevel%. However, technically, ...
• Is it possible to display the fields added by Merchant's Customer Custom Fields module on the Phone Order Manager page and to edit the data?
  It is indeed possible (make sure, as usual, that you have the latest version installed).   Tokens can be used in the module's "Main page ...
• Is it possible to enter items into the basket which are not in Merchant's databases, such as auction items?
  Yes, there are tokens that can be used in the "main template" so that a "section" of the Phone Order Manager page can be dedicated ...
• Is there any way to add a negative number to the basket total, for example, to give a discount to a customer?
  Yes, you can do this with the "special items" feature (described here ). It will let you add an item to the basket which has a ...
• Is it possible to display a link in Phone Order Manager which will add a product to the basket or bring up the Product Search window with results for a particular search term? For example, I'd like to be able to see all results for "certs".
  Yes it is possible. If you want a link to a single particular product (in this example, it  will find the product "crazy" and add it ...
• Inventory Manager is not reducing the inventory count when customers add products to their basket. Why?
  There are a few possible reasons but here is one possiblity that is a good place to start:In order to check on the inventory levels ...
• I would like to conditionally display something for a product but only if the current level is '3'. How do I do this?
  To get this functionality, use the token/item: <mvt:item name="BROK_INVENTORY" param="define_variable" /> This will define a global variable consisting of: g.BROK_INVENTORY:tracking g.BROK_INVENTORY:product_id g.BROK_INVENTORY:attr_string g.BROK_INVENTORY:error g.BROK_INVENTORY:count g.BROK_INVENTORY:level g.BROK_INVENTORY:level_name g.BROK_INVENTORY:short_message g.BROK_INVENTORY:long_message g.BROK_INVENTORY:attr_message g.BROK_INVENTORY:permit_sale g.BROK_INVENTORY:permit_display You can then test the variable's values such as: <mvt:if ...
• I have the module configured to add the key to the name of the product. Why isn't it appearing in my notification emails?
  First, check to see if the key is being added to the product name in the order record. If it is, you should see it ...
• Is there any way to make our file name "dynamic" by including the current time or date?
  A number of tokens are available for use in the "Export to file" field to make the name dynamic:%month% the current month ...
• I'm trying to use some of the filter examples from the 4.x version of the documentation but it always results in errors. Why?
  The problem here is lack of 5.x specific documentation. the 4.x filtering approach won't work in the 5.x version of the module.In 4.x, all ...
• Is it possible to display data about the referring affliate on the Merchant pages and on the Invoice screen and notification emails?
  Yes it is.  On each page in the store and during the processing of the order, the Affiliate Manager defines a number of ...
• Is there any way to configure specific global headers and footers for each affiliate that will show up any time a customer they referred is shopping in the store?
  There is a sub-tab for each individual affiliate (and also on the main "Options" tab where defaults can be set) that permits particular "design settings" ...