Viking Coders Miva Merchant Module Support and FAQ - News

Update on USPS Changes

Wed, 28 May 2008 15:48:00 GMT

USPS appears to have rolled back some of their recent API/shipping method changes so we will be releasing updates for USPS Advanced 4 and 5 over the next few days. The primary issues are with First Class domestic and international methods. All other methods appear to be working fine.

As mentioned previously, USPS International will not be updated as it is not tenable for it to support the updated USPS API. Support for USPS Domestic and USPS International ceased several months ago however both modules will work to a certain extent. It is up to the user to decide whether to keep using those modules but no further updates will be made to address any issues with them.�

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USPS May 12 Rate and API Changes

Tue, 13 May 2008 19:06:00 GMT

The "backwards compatible" changes USPS has instituted are not actually backward compatible but so far they seem to have caused minimal damage, apart from the disappearance of "First Class" methods. These are not available as their names have been changed--again! Even the plain old "First-Class Mail" was renamed to "First Class Mail". Obviously the hyphen needed to be removed to reduce costs.

As of 3pm Tuesday, USPS Advanced 5 has been modified to address the issues. USPS Advanced 4 will be updated next. Click the "check for update" link within your module to download the latest version.

After these minor changes, we will look at the available information (USPS docs have not been updated since 2007!) to see what other modifications are needed as we would dearly like to add support for the new international dimensional weights.

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We're at the Miva Merchant Conference 2/27-3/2

Wed, 27 Feb 2008 15:04:00 GMT

Hours and response times will be, er, fluid for the next few days as we imbibe the ... wonders of Merchant 5.5. If you're also attending, make sure to say Hi--we don't normally do the corporate polo shirt thing but we may be wearing our helmets so you shouldn't have trouble finding us.

Gremlins in the FAQ System

Fri, 25 Jan 2008 20:23:00 GMT

We've just updated our FAQ system and are trying to fix a few issues with it. (It's php - bleh!)

�...OK, everything seems to be working now. If not, give us a holler.

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UPS Rates Server Outage

Wed, 02 Jan 2008 22:11:00 GMT

The UPS rates server is apparently experiencing problems this afternoon, 1/2/2008. Nothing in any error logs appears as though there has been a change to UPS API. There's not much to be done other than to wait it out and wait for UPS to fix the problems on their end.

You may also want to try contacting UPS tech support to notify them of the issue.

Beta Release - USPS Advanced 5

Tue, 07 Aug 2007 19:37:00 GMT

USPS Advanced 5 has been out for a few days now and we have the first fix: version 5.001 takes care of an issue with country codes not getting rates correctly. All 5.000 users should update.

New FedEx Tracking Link for Order Status Manager

Wed, 23 May 2007 21:07:00 GMT

There is a new FedEx tracking link
4.x Order Status Manager instructions are here
5.x Order Status Manager instructions are here

USPS API Changes

Tue, 15 May 2007 19:03:00 GMT

The forthcoming USPS rate changes have lead to some major changes in their API. Our USPS Advanced shipping module will support most of these changes. USPS Domestic and USPS International will only support changes that are applicable at the global level, e.g. the renaming of several international shipping methods. These two modules do not have the capability to support product or category-level changes, such as dimensional weights, the First Class mail types, etc.

5/13/07: USPS International users can download an update that will provide rate calculations using the new shipping method names. Click the "Check for upgrade" link within your module. The rate server appears to be working with these new names already

5/14/07:

Version 4.004 of USPS Advanced is on the server.

Version 3.23 of USPS International is also available.

Out of Town - May 16-21

Tue, 15 May 2007 19:02:00 GMT

We are attending the Ruby on Rails Conference from Wednesday, 16 May till Monday, 21 May. Support times may be slower so please provide detailed information in your ticket and logins, if necessary. Also make sure to check for upgrades to your module before opening a ticket.

Order Status Manager/Login 5

Wed, 25 Apr 2007 18:10:00 GMT

Both of these 5.x modules now support Merchant 5's pages/template features. As there was an issue with the initial inclusion of that feature, we recommend that you upgrade both modules if you are having any display-related issues.

USPS Outage

Tue, 24 Apr 2007 17:20:00 GMT

The USPS rate server was down for a period on Monday night, 4/23/07.