Miva Merchant 4 Module FAQs » Soft Goods (DEN_SOFTGOODS)
Since Soft Goods simply provides the means to download, once the download itself is activated, it's up to the server and the user's computer.
It's been found that some browsers on the MAC will not automatically download files to the desktop (regardless of Soft Goods), and some do not give prompts to the user on where to save the file. This often occurs when providing links to non-zipped files (such as .mp3 files).
While each browser is different, some may require special control quicks to give the user the option of downloading to the desktop. We direct you to refer to MAC browser resources for further info.
{docurl}
Some MAC Users Cannot Download File to Desktop
Some MAC users have said files are not downloading automatically to the desktop.
Since Soft Goods simply provides the means to download, once the download itself is activated, it's up to the server and the user's computer.
It's been found that some browsers on the MAC will not automatically download files to the desktop (regardless of Soft Goods), and some do not give prompts to the user on where to save the file. This often occurs when providing links to non-zipped files (such as .mp3 files).
While each browser is different, some may require special control quicks to give the user the option of downloading to the desktop. We direct you to refer to MAC browser resources for further info.
Last update: 2005-08-17 04:21
Author: Support
Revision: 1.0
You cannot comment on this entry
Records in this category
- How can I configure Soft Goods to serve downloads from a remote server?
- Installation Troubleshooting Tips
- Download links not displaying on invoice, but download emails are working
- After upgrading to a new version of Miva Merchant, the download links stopped working.
- Is it possible to display a download "splash" screen, i.e. an HTML page that displays before the download begins?
- How can I offer free shipping for downloadable products?
- I switched payment modules and the download links are no longer working.
- When I order a downloadable product, no download link is being issued.
- Some MAC Users Cannot Download File to Desktop
- No download link for Upsell items.
- Download links are not being sent
- Displaying the same message for all downloads
- How do I configure Soft Goods on ValueWeb?s AHP Platform?
- What do I need to change in the download.php file if I am using php5?
- What is the format for the htaccess file if the download directory is to be located in public html?














